Communications Resources provides customers who subscribe to individual voice mailboxes with a basic mailbox. Customers may also opt for an advanced feature pack. An explanation of the services offered is below. For further information on voicemail and its capabilities, call your Customer Service Representative or call 752-4603.

Messaging Capabilities	Basic Voicemail Box	Basic + Advanced Feature Pack
Enabled Voicemail (email/text notification)	Standard	Standard
Maximum Greeting Length	30 seconds	45 seconds
Maximum Message Length	3 minutes	4 minutes
Maximum Number of Messages	30	50
Number of Days New Messages Kept	14	21
Number of Days Saved Messages Kept	14	21
Maximum Number of Future Delivery Messages	5	15
Future Delivery -- Number of Days in Advance	30 days	45 days
Number of Guest Mailboxes	3	3
Maximum Number of Group Lists	5	15
Maximum Number of Destinations per Group List	15	20
Outcall Notification	Campus	Worldwide
Networking	UCDMC & Office of the President	UCDMC & Office of the President
Rates	On the Web

What Can Voicemail Do For You?

Here are 14 features which distinguish an individual voicemail box from an answering machine:

1. Answers your telephone when the line is busy.
2. Allows you to create group lists and send a message to every person on that list.
3. Delivers messages at a future date and time. This feature allows it to be used as a personal "tickler" file.
4. Allows you to mark a message urgent or private.
5. Allows you to send copies of messages to others, with your personal comments appended to the message.
6. Allows you to use your personal password to protect messages stored in the system for confidentiality.
7. Allows you to have guest mailboxes for co-workers, colleagues or associates to receive messages that you have left for them or they have left for you.
8. Allows you to save messages left in the system for review at a later date.
9. Allows you to change your personal greeting from any touch tone telephone.
10. Provides you with the date and time that the message was left.
11. Allows you to skip messages during review and select only those you feel need immediate attention.
12. Allows you to check to see if someone has received a message you left them.
13. Notifies you of a message in the system by activating a pager or another telephone number.
14. Allows you to skirt a telephone call altogether and send a message directly to another voicemail box. This feature prevents unnecessary interruptions and provides a quick way to forward information.

For further information on voicemail and its many applications, call your Customer Service Representative or call 752-4603.