CR's mission is to support the University's teaching, research and public service functions through the provision of a suite of modern, reliable, secure, and cost-effective telecommunications services.

CR's Organization Chart as of October 27, 2006

Communications Resources consists of four different units, each contributing services to the department for the campus:

Office of the Director:

This unit provides overall direction and strategic planning for Communications Resources, functions as liaison with the Office of the Vice Provost for Informational and Educational Technology, and represents the campus in external telecommunications and networking activities.

Engineering and Construction Management (ECM):

This unit is responsible for the long range planning, design, engineering, and technical advancement of the campus communications infrastructure and manages the communications system design guidelines and specifications, estimating, planning, and inspection services for capital construction projects and major building renovations.

Network Operations Center (NOC):

This unit provides the operation, maintenance, security, help desk and repair functions for the communications infrastructure, including a 14,000 line voice system, 17,000 port data system, 2,200 port cable television system, 800 MHz radio system, approximately 1,000 remote access modems, the instructional television broadband, baseband, and microwave systems and manages connectivity to the Internet and advanced service networks such as Calren2 and Internet2.

Network Service Center (NSC):

The Network Service Center consists of the following functions:

• Network Service Center
  This unit is the "front door" or entry point for all departmental telecommunications and networking service requests. It also provides campus operator services, publishes the campus directory, markets the CR suite of services, manages the department's campus relations and outreach efforts, maintains the department's Web site and publications, and provides the technicians responsible for installation and service activations.
• Business Development This office provides centralized management of the department's administrative services including accounting, payroll, personnel, purchasing, accounts payable, accounts receivable, travel and material control for the $15 million annual operating budget. It also provides strategic and tactical analytical support in the areas of human resources, budget and financial planning and telecommunications policy development.
• Application Development
  This office is also responsible for managing and developing the department wide information and computing systems. It is also responsible for maintaining the application development guidelines and computing plan for the department as well as local area network administration, desktop and mobile computing support.